Horse Betting Online FAQs | OFF TRACK BETTING

GENERAL OFF TRACK BETTING FAQs

OffTrackBetting.com is a pari-mutuel Advanced Deposit Wagering (ADW) service, providing US legal, secure and user-friendly online account wagering for horse racing and greyhound racing. All wagers placed through OffTrackBetting.com are commingled with partnered Host Track pari-mutuel pools. OffTrackBetting.com is a service of Lien Games Racing, LLC, a licensed Service Provider through the state of North Dakota.
Advance Deposit Account Wagering (ADW) is legal in various jurisdictions throughout the United States and worldwide. OffTrackBetting.com, specifically, is a licensed Service Provider offering online & mobile wagering to many US states. Click here to view our current license issued by the North Dakota Gaming Commission.
OffTrackBetting.com accepts wagers from residents in those states where it is legal to do so. Please contact our business office toll free at 1-855-941-1010 to see if you are from a State where we accept wagers from.
Residents over the age of 21 that reside in locations where Account Wagering is legal and for those who possess a pre-register account to place wagers. For further information, please contact our business office toll free at 1-855-941-1010 during support hours.
To sign-up for online account wagering simply click the "Join OTB" button at the top of www.OffTrackBetting.com and follow the step-by-step instructions. If you need assistance, you can call Customer Support toll free 1-855-941-1010 with any questions you may have. Click here for hours of availability.
To open an OTB account you must provide your name, social security number, DOB, residency information as well as answer a few questions that will aid us in verifying your identity. Once your account is opened, you will be issued an account number with a users guide and provided numerous methods of funding your account. Once your account is funded you will be provided access to the wagering site.
All wagers and transactions are completely confidential.
Start by completing and sending in this change of address form, along with supporting documents for your new address.

OFF TRACK BETTING ACCOUNT FAQs

Yes. Once your OTB account has been registered you may call our business office toll free at 1-855-941-1010 to change any other personal information.
Guests will be able to see the history of their current day's wagers by selecting the History tab in the bet queue section at the bottom right of the horse wagering page. Previous day(s) history is also available in the upper right hand side of the horse wagering interface by clicking on the "Full History" link.
Your account balance is displayed at all times on the horse wagering screen, in the top right hand corner of the screen, and is updated after each wager has been placed. You may also call toll free 1-855-941-1010 at any time to speak with an OTB customer service representative should you have any account related questions.
To make Deposits & Withdrawals, log into your account and click the "Deposit" button in the top right hand corner of the horse wagering screen and follow the simple directions. Log in to view the many convenient deposits methods available.
Guests who have completed the ACH (Electronic Bank Transfers) documentation and have made a successful deposit, may withdraw from their account by having their winnings and others funds transferred to their bank account.
Call the Business Office toll free at 1-855-941-1010 during support hours and speak to a Customer Services Representative.
The U.S. Treasury Department and Internal Revenue Service have implemented new regulations (Nov, 2017) relating to the reporting and withholding of wagering proceeds. The key change of the new guidelines is the ENTIRE investment (stake) in a single pool on a single ticket shall be considered when determining the amount reported or withheld for tax purposes, as opposed to the base unit of the wager. These new guidelines help to simplify what wagers are considered reportable: any wager with proceeds over $5,000 AND has proceeds which are at least 300 times as large as the amount of the wager.
For example, a $1 base trifecta costing $56 will have to pay over $16,800 (56 mutiplied by 300) to require any withholding or reporting).
Some bank services may have monthly transaction limits or charge service fees. Consult with your bank's customer service representative to find out if additional fees are imposed.
Yes. Toll-free Customer support is available by calling 1-855-941-1010 or via email at support@OffTrackBetting.com.

OFF TRACK WAGERING FAQs

To bet on horses you first select the racetrack you wish to wager on, then the race, wager type, wager amount, and then runners. The bet ticket below the runner selection shows you which horses you have selected as you build your bet, as well as the cost of the bet after each click. Once you are satisfied with you bet, and if you have the funds available in your account to cover the cost of the bet, select the "Place Bet Now" button below the bet ticket. A confirmation window will appear, and once you select "Submit Wager" your bet has been submitted. You will receive a notice in the lower right hand corner of the betting interface confirming that your wager was accepted or informing you that your wager was denied. If a line is drawn through your wager in the history panel your wager was not accepted.
Once your bet has been submitted, you can view it at the right of the bet ticket by selecting the "History" tab in the "Bet Queue".
Should you wish to build a bet or multiple bets and want to submit it at a later time, follow each of the steps above but instead of selecting "Place Wager Now" press the "Queue" button. Your bet will then be placed in the "Bet Queue". When you want to submit this wager simply select it from the queue and press "Place Selected Wagers". You have the option to place all of your queued wagers, or pick and chose from your list.
In most cases, wagers can be placed right up to post time. However, note that some tracks now close wagering earlier. To avoid being shut out due to delays related to connectivity and online traffic, we recommend that wagers be placed as early as possible.
We support nearly all wager types offered by our member tracks. The wagering menu will virtually mirror the tracks' wagering menus with the exception of exchange ticket wagers (such as twin-trifecta or tri-super). OTB does not offer exchange ticket wagers.
Depending on legal restrictions and state of residence, customers can wager on all OffTrackBetting.com partner tracks. For a list of race tracks, view the online race track schedule or call Customer Support at 1-855-941-1010.
Unless restricted by the host track, in MOST cases you can cancel a wager before post by cancelling it online. You will need to be logged into your account and then from the ticket receipt box you would click on Cancel Bet button, or from the History section you would click on the Cancel link.
Canceled wagers are reviewed by our wagering analyst and if it is determined that the cancellation was suspicious in nature the player may lose their cancel privileges. We are not responsible if tote, our system, or the host tracks tote or systems do not accept your cancellation.
The current odds listed on the Off Track Betting site are updated directly from the racetracks a minimum of once every 60 seconds and as often as every 15 seconds depending on the availability of information from the Host racetrack's tote provider.
You can access various probable payouts based on the track, race, and bet type by clicking on the probables tab located to the left center of the site.
Your wager will be commingled into the appropriate wagering pool of the host track.
For most wager types, you will either receive a refund or your wager will be replaced with another horse(s) in accordance with the Host track's policies for handling scratches.
No. OTB telephone wagering is not available.
Feel free to call Customer Support and ask for a business office representative toll free at 1-855-941-1010.
It takes only a few minutes from the time the official race results are posted at the race track for your winnings to post to your account.
Once you have confirmed and submitted your bet, accepted bets are displayed accompanied by a ticket number in the history section of the "Bet Queue". This information can be printed at any time by using your machine's print screen function. If a line is drawn through your wager that means your wager was not accepted.
Current day's wagers can be viewed in the "Bet Queue" by selecting the history tab. Wagering and account activity history beyond this is available clicking on the "Full History" link within the wagering interface or by calling Customer Support.
We encourage responsibility in gambling behavior. If you or anyone you know have a gambling problem, or suspect they may have a gambling problem please contact the National Council of Problem Gambling toll free at 1-800-522-4700.

HORSE RACING VIDEO FAQs

Yes. Your Off Track Betting (OTB) account offers Live horse racing video streaming & Live greyhound racing video streaming, available to active account holders for many race tracks. If you are experience technical difficulties, contact Customer Support at support@OffTrackBetting.com or call toll free 1-855-941-1010.
Some Android devices require the use of an alternative media player. Try using the free MX Player from the Google Play store: https://play.google.com/store/apps/details?id=com.mxtech.videoplayer.ad.
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