OTB CUSTOMER SUPPORT

Off Track Betting

At OffTrackBetting.com (OTB) our goal is to make your horse wagering experience as simple and fun as possible. Should you need assistance with anything from using our site to placing a wager, questions about your horse racing rebates or simply managing your OTB account, give us a call and one of our OTB Customer Service Representatives will have you up and running in no time. In addition, feel free to email OTB using the contact information below and we'll do our best to resolve your request within 24 hours.

Forgot Account Number / PIN?

Your PIN is the number you entered on our signup form when creating your account with us. If you're having trouble logging in due to a forgotten account number or PIN, please call us at 1-855-941-1010. For the security of your account, we will not transmit your PIN via email.

OTB Self Support Links

To start answering your questions, feel free to use the links below. We may already have your answer here:

OTB Contact Info

Customer Support Hours (all times Eastern)

  • Monday through Thursday: 12 noon - 8pm
  • Friday and Saturday: 11am - 9pm
  • Sunday: 11am - 8pm

Contact Customer Support

Toll Free Support Telephone: 1-855-941-1010


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OffTrackBetting.com Business Office
404 4th Ave. N. Suite #4
Fargo, ND 58102

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