OffTrackBetting.com Customer Support

At OffTrackBetting.com (OTB) our goal is to make your online wagering experience as simple and fun as possible.

Please utilize the information below to answer Frequently Asked Questions about our service and also to reach out to us if you need assistance in regards to placing a wager, questions about your horse racing rebates or help in funding your OTB betting account.

Contact OTB Customer Service Representatives by email or by phone and we will have you up and running in no time.

Forgot Your Account/PIN Number ?

If you're having trouble logging in due to a forgotten account number or PIN#, please call us at 1-855-941-1010. For the security of your account, we will not transmit your PIN via email.

OTB Self-Support Links

To start answering your questions, feel free to use the links below. We may already have your answer here:

OTB Contact Info

Customer Support Hours (all times ET)

  • Monday and Tuesday: 12 noon - 8pm
  • Wednesday and Thursday: 12 noon - 9pm
  • Friday and Saturday: 11am - 11pm
  • Sunday: 11am - 8pm

Contact Customer Support

Toll Free Support Telephone: 1-855-941-1010

Write OTB

OffTrackBetting.com Business Office
404 4th Ave. N. Suite #4
Fargo, ND 58102

OTB Cash Rewards

OTB Horse Betting Rewards
Make your Greyhound Racing & Horse Racing wagers count even more! Earn daily OTB Cash Rewards at many Thoroughbred, Harness and Greyhound racetracks.
  • Easy to understand rate schedule
  • No confusing point conversion programs
  • Use to wager or withdraw as cash

Race Tracks Time (EST)

Bet Harness Racing

Bet Harness Racing
Bet Harness Racing online from the top Harness race tracks. Watch Free Live Video Streaming of every harness race when you bet from mobile phone, tablet, laptop or computer.
  • Earn Cash Rewards - Win or Lose
  • Hundreds of weekly Harness races
  • Free Live Video & Race Replays

Horse Betting News