OTB CUSTOMER SUPPORT

Off Track Betting

At OffTrackBetting.com (OTB) our goal is to make your horse wagering experience as simple and fun as possible. Should you need assistance with anything from using our site to placing a wager, questions about your horse racing rebates or simply managing your OTB account, give us a call and one of our OTB Customer Service Representatives will have you up and running in no time. In addition, feel free to email OTB using the contact information below and we'll do our best to resolve your request within 24 hours.

Forgot Account Number / PIN?

Your PIN is the number you entered on our signup form when creating your account with us. If you're having trouble logging in due to a forgotten account number or PIN, please call us at 1-855-941-1010. For the security of your account, we will not transmit your PIN via email.

OTB Self Support Links

To start answering your questions, feel free to use the links below. We may already have your answer right here on our site:

OTB Contact Info

Customer Support Hours - (ET)

  • Thanksgiving (Thursday Nov 23, 2017): 12 noon - 6pm
  • Monday through Thursday: 12 noon - 9pm
  • Friday and Saturday: 11am - 11pm
  • Sunday: 11am - 9pm

Contact Customer Support

Toll Free Support Telephone: 1-855-941-1010
For Info on Phone Wagering: 1-855-941-1010

Fax: 701-425-0200


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OffTrackBetting.com Business Office
404 4th Ave. N. Suite #4
Fargo, ND 58102

OTB Accepts Credit Cards

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OTB Schedule - Sunday, Apr 22

Race Tracks Time (EST)
Aqueduct 1:19 PM
Australia A 10:35 PM
Australia B 11:30 PM
Century Downs H 3:15 PM
Clonmel (IG) 2:30 PM
Emerald Downs 5:00 PM
Flamboro Downs 6:00 PM
Fonner Park 2:30 PM
Golden Gate Fields 3:10 PM
Greyville (SAF) 6:48 AM
Gulfstream Tropical 1:09 PM
Harrahs Philly (Chester) 12:39 PM
Hastings Park 4:50 PM
Keeneland 1:04 PM
Laurel Park 1:09 PM
Lone Star Park 3:35 PM
Los Alamitos (QH) 8:40 PM
Market Rasen (UK) 9:36 AM
Mullingar (IG) 10:17 AM
Naples-Ft Myers Mat 12:14 PM
Naples-Ft Myers Twi 2:15 PM
Navan (IRE) 9:19 AM
Orange Park Mat 12:35 PM
Palm Beach Mat 1:00 PM
Pocono Downs 7:00 PM
Pompano Park 7:20 PM
Remington Park 2:30 PM
Rideau Carleton 6:30 PM
Rosecroft Raceway 4:40 PM
Santa Anita Park 2:30 PM
Saratoga Harness 12:15 PM
Scarborough Downs 1:30 PM
Southland Twilight 6:00 PM
Stratford (UK) 9:11 AM
SunRay Park 3:15 PM
Tampa Bay Downs 12:25 PM
Tri-State Twi 5:00 PM
Turf Paradise 3:25 PM
Wheeling Downs Mat 1:00 PM
Wincanton (UK) 9:24 AM
Woodbine (TB) 1:00 PM

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