OTB CUSTOMER SUPPORT

Off Track Betting

At OffTrackBetting.com (OTB) our goal is to make your horse wagering experience as simple and fun as possible. Should you need assistance with anything from using our site to placing a wager, questions about your horse racing rebates or simply managing your OTB account, give us a call and one of our OTB Customer Service Representatives will have you up and running in no time. In addition, feel free to email OTB using the contact information below and we'll do our best to resolve your request within 24 hours.

Forgot Account Number / PIN?

Your PIN is the number you entered on our signup form when creating your account with us. If you're having trouble logging in due to a forgotten account number or PIN, please call us at 1-855-941-1010. For the security of your account, we will not transmit your PIN via email.

OTB Self Support Links

To start answering your questions, feel free to use the links below. We may already have your answer here:

OTB Contact Info

Customer Support Hours - (ET)

  • Monday through Thursday: 12 noon - 8pm
  • Friday and Saturday: 11am - 10pm
  • Sunday: 11am - 8pm

Contact Customer Support

Toll Free Support Telephone: 1-855-941-1010

Fax: 701-425-0200


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OffTrackBetting.com Business Office
404 4th Ave. N. Suite #4
Fargo, ND 58102

OTB Cash Rewards

Make your Greyhound Racing & Horse Racing wagers count even more! Earn daily OTB Cash Rewards at many Thoroughbred, Harness and Greyhound racetracks.
  • Easy to understand rate schedule
  • No confusing point conversion programs
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OTB Schedule - Sunday, Jun 24

Race Tracks Time (EST)
Ajax Downs 12:54 PM
Arapahoe Park 3:00 PM
Australia A 10:15 PM
Australia B 11:00 PM
Belmont Park 1:30 PM
Belterra Park 1:19 PM
Century Downs H 3:15 PM
Clonmel (IG) 2:30 PM
Emerald Downs 5:00 PM
Flagler Eve 7:00 PM
Fort Erie 1:19 PM
Georgian Downs 6:00 PM
Gowran (IRE) 9:14 AM
Gulfstream Tropical 12:44 PM
Hambeltonian Future
Harrahs Philly (Chester) 12:39 PM
Hastings Park 4:50 PM
Hawthorne (H) 8:10 PM
Hexham (UK) 8:56 AM
Hippodrome 3R 12:50 PM
Iowa Greyhound Park Mat 12:59 PM
Laurel Park 1:09 PM
Lone Star Park 3:35 PM
Los Alamitos (QH) 9:20 PM
Monmouth Park 12:49 PM
Mountaineer Park 7:00 PM
Mullingar (IG) 10:15 AM
Orange Park Mat 12:34 PM
Palm Beach Mat 12:59 PM
Pleasanton 4:45 PM
Pocono Downs 7:00 PM
Pontefract (UK) 9:05 AM
Prairie Meadows (TB) 2:00 PM
Presque Isle 5:25 PM
Rideau Carleton 6:30 PM
Ruidoso Downs 3:00 PM
Running Aces 7:00 PM
Santa Anita Park 3:30 PM
Saratoga Harness 12:15 PM
Scarborough Downs 1:30 PM
Southland Twilight 6:00 PM
Summerside 12:00 PM
Tioga Downs 1:00 PM
Tri-State Twi 5:00 PM
Turffontein (SAF) 6:49 AM
Wheeling Downs Mat 1:00 PM
Woodbine (TB) 1:00 PM
Worcester (UK) 9:15 AM

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