OTB CUSTOMER SUPPORT

Off Track Betting

At OffTrackBetting.com (OTB) our goal is to make your horse wagering experience as simple and fun as possible. Should you need assistance with anything from using our site to placing a wager, questions about your horse racing rebates or simply managing your OTB account, give us a call and one of our OTB Customer Service Representatives will have you up and running in no time. In addition, feel free to email OTB using the contact information below and we'll do our best to resolve your request within 24 hours.

Forgot Account Number / PIN?

Your PIN is the number you entered on our signup form when creating your account with us. If you're having trouble logging in due to a forgotten account number or PIN, please call us at 1-855-600-2387. For the security of your account, we will not transmit your PIN via email.

OTB Self Support Links

To start answering your questions, feel free to use the links below. We may already have your answer right here on our site:

OTB Contact Info

Customer Support Hours - (ET)

  • Thanksgiving (Thursday Nov 23, 2017): 12 noon - 6pm
  • Monday through Thursday: 12 noon - 9pm
  • Friday and Saturday: 11am - 11pm
  • Sunday: 11am - 9pm

Contact Customer Support

Toll Free Support Telephone: 1-855-600-2387 (1-855-600-BETS)
For Info on Phone Wagering: 1-855-600-2387

Fax: 701-425-0200


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OffTrackBetting.com Business Office
404 4th Ave. N. Suite #4
Fargo, ND 58102

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OTB Schedule - Monday, Dec 11

Race Tracks Time (EST)
Australia A 9:15 PM
Australia B 9:30 PM
Australia C 10:10 PM
Birmingham Mat 3:59 PM
Daytona Beach Mat 1:09 PM
Dayton Raceway 2:14 PM
Dover Downs 4:29 PM
Fairview| (SAF) 6:09 AM
Fontwell (UK) 7:54 AM
Gulfstream Tropical 12:54 PM
Laurel Park 12:29 PM
Longford (IG) 3:00 PM
Mahoning Valley 12:44 PM
Mardi Gras Eve 7:29 PM
Mardi Gras Mat 4:59 PM
Monticello Raceway 12:24 PM
Northfield Park 6:00 PM
Palm Beach Mat 1:00 PM
Parx Racing 12:24 PM
Pompano Park 7:20 PM
Portland Meadows 2:59 PM
Remington Park 3:59 PM
Sanford Mat 1:29 PM
Sarasota Mat 12:29 PM
Southwell (UK) 7:29 AM
St Johns Eve 7:45 PM
Turf Paradise 2:40 PM
Western Fair 6:15 PM
Woodbine (H) 7:30 PM
Yonkers Raceway 7:10 PM
Youghal (IG) 1:58 PM
Zia Park 2:10 PM

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