OTB CUSTOMER SUPPORT

Off Track Betting

At OffTrackBetting.com (OTB) our goal is to make your horse wagering experience as simple and fun as possible. Should you need assistance with anything from using our site to placing a wager, questions about your horse racing rebates or simply managing your OTB account, give us a call and one of our OTB Customer Service Representatives will have you up and running in no time. In addition, feel free to email OTB using the contact information below and we'll do our best to resolve your request within 24 hours.

Forgot Account Number / PIN?

Your PIN is the number you entered on our signup form when creating your account with us. If you're having trouble logging in due to a forgotten account number or PIN, please call us at 1-855-600-2387. For the security of your account, we will not transmit your PIN via email.

OTB Self Support Links

To start answering your questions, feel free to use the links below. We may already have your answer right here on our site:

OTB Contact Info

Customer Support Hours - (ET)

  • Thanksgiving (Thursday Nov 23, 2017): 12 noon - 6pm
  • Monday through Thursday: 12 noon - 9pm
  • Friday and Saturday: 11am - 11pm
  • Sunday: 11am - 9pm

Contact Customer Support

Toll Free Support Telephone: 1-855-600-2387 (1-855-600-BETS)
For Info on Phone Wagering: 1-855-600-2387

Fax: 701-425-0200


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OTB Schedule - Saturday, Feb 17

Race Tracks Time (EST)
Aqueduct 12:54 PM
Ascot (UK) 8:28 AM
Australia A 8:58 PM
Australia B 9:22 PM
Australia C 9:40 PM
Australia D 9:51 PM
Birmingham Eve 8:18 PM
Birmingham Mat 3:04 PM
Buffalo Raceway 11:40 AM
Cal Expo 9:16 PM
Charles Town 10:38 AM
Curraheen (IG) 2:50 PM
Daytona Beach Eve 7:27 PM
Daytona Beach Mat 1:07 PM
Delta Downs 6:41 PM
Dubai at Meydan 9:30 AM
Dundalk (IG) 3:05 PM
Flamboro Downs 6:12 PM
Freehold Raceway 12:39 PM
Galway (IG) 2:59 PM
Golden Gate Fields 3:49 PM
Gowran (IRE) 8:39 AM
Gulf Eve 7:04 PM
Gulfstream Tropical 12:08 PM
Hawthorne (H) 8:20 PM
Haydock Park (UK) 8:44 AM
Kempton Park (UK) 12:55 PM
Kenilworth (SAF) 6:40 AM
Laurel Park 12:34 PM
Lifford (IG) 3:06 PM
Limerick (IG) 2:42 PM
Lingfield (UK) 7:47 AM
Los Alamitos (QH) 9:06 PM
Louisiana Downs 2:04 PM
Mahoning Valley 12:24 PM
Mardi Gras Eve 7:38 PM
Mardi Gras Mat 5:09 PM
Meadowlands (H) 6:48 PM
Mullingar (IG) 2:59 PM
Naples-Ft Myers Eve 7:04 PM
Naples-Ft Myers Mat 12:18 PM
Naples-Ft Myers Twi 2:31 PM
New Zealand 7:05 PM
Northfield Park 6:07 PM
Northlands Park (H) 3:05 PM
Palm Beach Eve 7:05 PM
Palm Beach Mat 1:02 PM
Parx Racing 1:01 PM
Penn National 12:23 PM
Pompano Park 7:33 PM
Rillito Park 3:05 PM
Sam Houston 7:05 PM
Sanford Eve 7:40 PM
Sanford Mat 1:38 PM
Santa Anita Park 3:05 PM
Sarasota Eve 7:34 PM
Sarasota Mat 12:31 PM
Sha Tin (HK) 11:30 PM
Shelbourne Park (IG) 2:59 PM
Southland Eve 8:37 PM
Southland Mat 2:06 PM
St Johns Eve 7:51 PM
St Johns Mat 12:40 PM
Sunland Park 2:38 PM
Tampa Bay Downs 12:51 PM
Thurles (IG) 3:05 PM
Tralee (IG) 2:44 PM
Tri-State Twi 5:05 PM
Turffontein (SAF) 5:18 AM
Turf Paradise 3:00 PM
Turfway Park 6:20 PM
Waterford (IG) 2:54 PM
Wincanton (UK) 9:01 AM
Woodbine (H) 7:17 PM
Yonkers Raceway 6:54 PM

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