• Yes. OTB uses PaySafe to complete your credit/debit card transaction. Your card details are sent directly to PaySafe's secure, encrypted servers to process your transaction. OTB does not intercept, store, or otherwise view your sensitive credit/debit card details.

Credit Card deposits are instant, provided they are approved by your card issuer.

Yes, there is a convenience fee of 4.5% ($5 minimum) applied to Credit/Debit card deposits to your OffTrackBetting account.

Yes, there is a maximum of: $1,000 per transaction, $1,000 per rolling 24 hour period, $3,000 per rolling 7 day period and $5,000 rolling 30 day period.

Yes, however our limits apply to your account, not per card.

We are unable to disclose reasons for a decline. You can try your deposit again, try an alternate card instead, or check with your issuing bank for any detail they may be able to share.

If you received a transaction declined message, rest assured we are not going to process a transaction on that card. When attempting to charge your card, our system performs an Authorization to first check if funds are available. If the transaction completes successfully, the Authorized amount will be charged. If the transaction is declined, your issuing bank will show the Authorization amount as reserved or unavailable against future purchases, for a period of time. OTB will not proceed with the transaction in the event of a decline, but it's up to your issuing bank to release the held Authorization amount.